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Threshold of Needs Matrix

There is an expectation that all workers in Oxfordshire, who work with people with care and support needs, will refer to this document when they have concerns about a person.

The OSAB Threshold of Needs Matrix is designed to act as a guide when you are considering if, and when, a formal safeguarding concern should be raised.

Here is the OSAB Understanding Safeguarding (Thresholds Matrix) – January 2021

Recording your use of the Matrix

It is important that you record your use of the Matrix document.

Please ensure whenever you have referred to it, that the outcome is noted in the appropriate section of your workplace’s recording system/person’s file.  For example:

‘Did not need to raise a formal concern’

‘Call made to the Safeguarding Adult Service Consultation Line’

‘Formal concern raised online on [date] at [time]’


Safeguarding Adults Service Consultation Line 01865 328232

(Monday to Friday only)